COVID-19 Resource Page


  • The City of Jacksonville’s highest obligation is to the health and safety of our Citizens. This page offers information and resources to help keep you informed about COVID-19, including how to protect yourself and your loved ones, check for symptoms, and the latest updates from the City.

Symptoms of Coronovirus

Actions the City is taking:

  • Our emergency preparedness personnel are working closely with the Cherokee County Department of Public Health, and the Center for Disease Control (CDC) to monitor the risk assessment in Cherokee County. This includes attending all daily briefings, implementing recommendations, and keeping the public informed.
  • Evaluating City facilities and uses to provide an additional proactive response. 
  • Implementing employee health standards. 

Who is at risk?

  • For about 80% of the population, the virus should be potentially mild.  While the potential is for a number of persons to become ill, the vast majority of the population will recover without serious illness.  The best evidence currently available makes clear that the risk of severe illness begins to increase at the age of 50 for those who contract COVID-19 and to increase with age.  The highest risk group are persons age 80 and over and persons with underlying medical problems.  

How to Protect Yourself and Others

  • It is recommended that high risk individuals avoid mass gatherings where large amounts of people are within arm’s length of one another. Practice these techniques at home, work and out in the community to protect yourself, your family and prevent spread to your neighbors.

Cover coughs and sneezes

  • Sneeze into a tissue, cloth, sleeve or arm.
  • Keep tissues and hand sanitizer in your car, purse, backpack and other places.
  • Avoid sneezing or coughing into your hands. If you do, wash immediately with soap for at least 20 seconds.

Wash hands and surfaces often

  • Avoid shaking hands.
  • Wash your hands with liquid soap and water. Rub for at least 20 seconds.
  • Wash hands often – especially after you touch objects or surfaces that other people have touched and after having direct contact with other people.
  • Avoid touching your face, especially your eyes, nose and mouth.
  • Regularly clean surfaces that multiple people use with sanitizing wipes or spray.

If you feel Sick, stay at home

  • Stay home if you are sick with any respiratory symptoms, such as fever, cough or shortness of breath, or if you have unexpected tiredness.
  • If you have a cold, flu or other viruses, you can protect family and friends from your germs by wearing a mask.
  • Contact your healthcare provider to discuss what to do if your symptoms worsen or you have shortness of breath.

What if I have Symptoms?

If you do have symptoms such as fever, cough and shortness of breath:

  • Call your healthcare provider right away. If you need to go to a doctor’s office, call ahead, wear a mask and tell them about your recent travel and your symptoms.
  • Avoid contact with others. In addition to wearing a mask, wash your hands often with soap and water for at least 20 seconds to limit spreading the virus to others.