Jacksonville, Texas Utility Billing

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Mission

Provide accurate water and wastewater billing information for our customers through a knowledgeable and friendly service staff.

Departmental Responsibilities

The Utility Billing Department is in charge of making sure the residents of Jacksonville, Texas have the best services possible for the maintenacne of billing for all City utiliites.  A one stop servivce is what the City of Jacksonville will like to  set in place for creating new accounts, editing existing ones, or providing helpful answers to questions dealing with utility services.