Utility Billing

The Utility Billing Department is located at 215 E. Rusk St., right next to City Hall. We are open Monday through Friday, 9:00 AM to 4:00 PM. 

Helpful Links

• Water Rates
• View Your Water Usage
• How to Navigate the Online Water Usage Portal
• Water Quality Report

Apply for Services

• Commercial Services Application
• Residential Services Application
• Residential Sprinkler Application
• Sanitation (Trash) Application
• Ambulance Subscription Application

Make a Payment

There are many payment options available (i.e., walk-in, drive-thru, dropbox at 215 E Rusk and 1220 S Bolton, online at the links below, through our automated phone system at 866-301-7408, and by auto bank draft at the link below). Customers are able to receive credits for paperless billing $1, auto bank draft $2, and online payment $1.

• Pay your water bill
• Pay your lake lot lease
• Set up automatic payments

Other Forms

• Bank Draft Authorization Form
• Utilities Accounts Transfer Form
• Landlord Verification Form
• Disconnection Request Form